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Terms and Conditions of Use
PLEASE READ THESE TERMS AND CONDITIONS OF USE CAREFULLY
Welcome to the Kargaroo Web Site ("Site"). Please review the following basic terms that govern your use of and purchase of products from our Site. Please note that by accessing, browsing or using the Site you agree to follow and be bound by the Agreement and conditions and all applicable laws (the "Agreement") .
The Agreement applies exclusively to your access to, and use of, the Site and does not alter in any way the terms or conditions of any other agreement you may have with Kargaroo for products, services, or otherwise.
Kargaroo has adopted a Privacy Policy that you should refer to in order to fully understand how we use, collect and disclose information. Please refer to the Privacy Policy section of the Site.
CHANGES TO THE AGREEMENT
We may from time to time change the terms that govern your use of our Site. Your use of our Site following any such change constitutes your agreement to follow and be bound by the terms as changed. We may change, move or delete portions of, or may add to, our Site from time to time.
Return Policy & Guarantees
Kargaroo will honor all warranties of Manufacturers. Validate the details of each warranty from the manufacturers. Please contact us for any warranty applicable.
Returns and exchanges?
Since Kargaroo offers brokerage services for new products does not hold actual inventory, the ordered products can be returned or exchanged. You must make sure that the product you order fulfills all the criteria you are looking for (color, size, etc.). Before completing your order. Kargaroo will only exchange or accept returns on a product that does not fit the description of the product you have provided with your ordered.
Frequently Asked Questions
How to see the products?
If you register on our intranet site with your username and password, you will have access to our full range of products available. The prices and the possibility of placing your order online are offered.
How to get a username and a password?
If you were not assigned a pre-approved user code and password, you must apply by filling out the membership form, which is provided below the box on the registration page of welcome to our website. Once your identity is valid has been validated, we will forward your LOGIN CODE and PASSWORD via email.
Delivery time frame.
All products ordered via our website will be delivered with in 7 to 14 open days from the moment the order is placed to the concerned supplier,distributor, or manufacturer. Your order will be proccessed in a delay of 48Hrs from the moment you have placed it on our website. If the product is short of supply (Back Order) and delivery will exeed 14 open days, Kargaroo will contact the client to offer a withdraw of the order. If client keeps his order, he is obliged to complete the purchase when the product arrives.
How to make the payment orders?
If you are a member, you can pay by credit card directly from our site. If you wish to pay by check, it must be certified or a period of 7 days is required to guarantee payment of the product before delivery. It is also payable in cash upon delivery.
How are they delivered the product?
Delivery charges can be applied in some cases. These costs will be clearly indicated in your order. The products are delivered directly to your home or workplace. Other delivery can be made in some cases. A sales agent will contact you before delivery.
What currency is used during the transaction?
Every transaction made on Kargaroo are in Canadian Dollars.
The guarantees products are honored?
Kargaroo honor all warranties of Manufacturers. Validate the details of each benefit from the manufacturers. Please contact us for any warranty applicable.
Returns and exchanges?
Since Kargaroo offers brokerage services for new products, the ordered products can be returned or exchanged. You must make sure that the product you order fulfills all the criteria you are looking for (color, size, etc.). Before completing your order.
How to Contact Us
The e-mail service available through our website is the best way to reach us. In order to respond to your request as adequately as possible, then we route your email to one of our representatives or employees. We will try to answer you within 24 hours.
LICENSE AND SITE ACCESS
Kargaroo grants you a limited license to make personal use only of the Site. Such grant does not include, without limitation: (a) any resale or commercial use of this Site or any Site Materials (defined below); (b) modification, adaptation, translation, reverse engineering, decompilation, disassembly or conversion into human readable form any of the Site materials not intended to be so read, including use of or directly viewing the underlying HTML or other code from this Site except as interpreted and displayed in a web browser; (c) copying, imitating, mirroring, reproducing, distributing, publishing, downloading, displaying, performing, posting or transmitting any Site Materials (including any Kargaroo trademarks) in any form or by any means, including, but not limited to, electronic, mechanical, photocopying, recording or otherwise; (d) the collection and use of any product listings or descriptions; (e) making derivative uses of the Site and any Site Materials; or (f) use of any data mining, bots, spiders, automated tools or similar data gathering and extraction methods, directly or indirectly, on the Site Materials or to collect any information from the Site or any other user of the Site. You may not use any meta tags or any other "hidden text" utilizing Kargaroo' name, trademark, or product name without our express written consent. "Site Materials" means all materials on the Site, including, without limitation, trademarks (as specifically defined in this Agreement) design, product description, HTML text, graphics, other files, photographs, video clips, codes, software layout, designs forms and the selection and arrangement thereof. All Site Materials are copyrights, trademarks, and/or other intellectual properties owned, controlled or licensed by Kargaroo and its subsidiaries and/or affiliates. The Site as a whole is protected by copyright.
We may terminate this license and your use of or access to the Site if you make or permit any unauthorized use of this Site. Such actions by you may violate applicable law including, without limitation, copyright laws, trademark laws (including trade dress), and communications regulations and statutes. We reserve the right to have all violators prosecuted to the fullest extent of the law.
PASSWORDS AND SECURITY
If you use a password to access this Site or any portion of it, then you are responsible for maintaining the confidentiality of the password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur on your account or with your password. In the event that the confidentiality of your account or password is compromised in any manner, you will notify Kargaroo immediately. Kargaroo reserves the right to take any and all action, as it deems necessary or reasonable, to ensure the security of the Site and your account, including without limitation, terminating your account, changing your password or requesting information to authorize transactions on your account. Notwithstanding the above, Kargaroo may rely on the authority of anyone accessing your account or using your password and in no event will Kargaroo be held liable to you for any liabilities or damages resulting from or arising out of (i) any action or inaction of Kargaroo under this provision, (ii) any compromise of the confidentiality of your account or password, and (iii) any unauthorized access to your account or use of your password.
CHANGES, MISPRINTS AND ERROR
Subject to applicable law, we: (a) reserve the right to change the goods and services advertised or offered for sale through this Site, the prices or specifications of such goods and services, and any promotional offers and any other Site Materials at any time and from time to time without any notice or liability to you or any other person; (b) cannot guarantee that goods or services advertised or offered for sale on this Site will be available when ordered or thereafter; (c) reserve the right to limit quantities sold or made available for sale; (d) do not warrant that the Site Materials (including without limitation product descriptions or photographs) are accurate, complete, reliable, current or error-free; and (e) reserve the right to cancel, to terminate or not to process orders (including accepted orders) where the price or other material information on this site is inaccurate. If we do not process an order for such reason, we will advise you that the order has been cancelled and will either not charge you or will apply credit to the payment type used in the order. Some jurisdictions may not allow the exclusions and disclaimers of certain implied warranties, so some of the provisions of this section may not apply to you.
USER SUBMISSIONS
If you register on the Site, you agree that any information you provide to us will be current, accurate and complete.
You agree that any materials, including but not limited to questions, comments, suggestions, ideas, plans, notes, drawings, original or creative materials or other information, provided by you in the form of email or submissions to Kargaroo, or postings on this Site ("Submissions") are non-confidential (subject to our Privacy Statement) and that you remain solely responsible and liable for your Submissions. You further hereby grant (or warrant that the owner of the Submissions has granted) to us and our assigns a perpetual, royalty-free, irrevocable, unrestricted, non-exclusive, world-wide, assignable, sub-licensable, right and license to use, copy, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, perform, display and otherwise exploit the Submissions or any ideas, concepts, know-how or techniques associated with the Submissions for any purpose whatsoever, commercial or otherwise, using any form, media or technology now known or later developed, without providing compensation to you or any other person, without any liability whatsoever, and free from any obligation of confidence or other duties on our part or of our assigns, and you hereby waive all moral rights, or agree, represent and warrant that all moral rights in the Submissions (including without limitation the rights of paternity, attribution and integrity) are irrevocably waived, in favor of us and our assigns.
By using the Site, you agree not to do any of the following:
1. Upload to, distribute or otherwise publish through this Site any message, information, text or other material ("Content") that is unlawful, libelous, defamatory, obscene, pornographic, indecent, lewd, harassing, threatening, invasive of privacy or publicity rights, abusive, inflammatory or otherwise objectionable;
2. Upload or transmit any Content that would constitute or encourage a criminal offense, violate the rights of any party, or that would otherwise create liability or violate any local, state, national, or international law;
3. Upload or transmit any Content that may infringe any patent, trademark, trade secret, copyright, or other intellectual or proprietary right of any party. By posting any Content, you represent and warrant that you have the lawful right to distribute and reproduce such Content;
4. Impersonate any person or entity or otherwise misrepresent your affiliation with a person or entity;
5. Upload to, distribute or otherwise publish through this Site any Content such as charity requests, petitions for signatures, chain letters or letters relating to pyramid schemes, advertising or solicitations for funds, political campaigning, mass mailings, any form of unsolicited commercial email or "spam," (regardless of whether the email itself complies with the requirements of federal or state law for sending commercial email) or offering or disseminating fraudulent goods, services, schemes or promotions; and
6. Disseminate any harmful content of any kind, including without limitation, viruses, Trojan horses, worms, time bombs, zombies, cancel bots or any other computer programming routines that may damage, interfere with, surreptitiously intercept or expropriate any system, program, data or personal information.
LINKS TO OTHER WEB SITES AND SERVICES
To the extent that this Site contains links to outside services and resources, the availability and content of which Kargaroo does not control, any concerns regarding any such service or resource, or any link thereto, should be directed to the particular outside service or resource.
HYPERLINKS
You are granted a limited, non-exclusive right to create a hypertext link to the home page only of this Site, provided such link does not portray Kargaroo or any of its products and services in a false, misleading, derogatory, or otherwise defamatory manner. This limited right may be revoked at any time. You may not use, frame or utilize framing techniques to enclose any Affordable-Flower trademark, logo or other proprietary information, including the images found at this Site, the content of any text or the layout/design of any page, or form contained on a page without Kargaroo' express written consent. All other linking is prohibited without prior consent from Kargaroo.
Kargaroo makes no claim or representation regarding, and accepts no responsibility for, the quality, content, nature or reliability of web sites accessible by hyperlink from this Site, or web sites linking to this Site.
Kargaroo' COMMUNICATIONS TO YOU
You agree that Kargaroo may send electronic mail to you for the purpose of advising you of changes or additions to this Site, about any of Kargaroo' products or services, or for such other purpose(s) as Kargaroo deems appropriate.
POLICIES AND ENFORCEMENT
All access to and use of this Site is governed by and subject to the Agreement. We have the right, but not the obligation, to monitor any activity and Content associated with forums and interactive areas on this Site. We may access at any time and use internally for any lawful purpose information stored on our systems, including the content of any emails or other communications. We may disclose such information to any third party including law enforcement agencies to protect our rights or property in response to legal process, or in a good faith belief that such disclosure is justified or required in an emergency situation. We may investigate any reported violation of our policies or complaints and take any action we deem appropriate, including but limited to action to issue a warning, suspend or terminate your access and use of the Site and related services at any time, and block, remove or edit any communication and materials that Kargaroo believes in its sole discretion may violate applicable law, the Agreement or a third party's rights. Kargaroo takes no responsibility and assumes no liability for any Content posted or uploaded by you or any third party, or for any mistakes, defamation, slander, libel, omissions, falsehoods, obscenity, pornography or profanity you may encounter.
RESPONSIBILITY FOR YOUR CONDUCT
You remain solely liable for the Content of any messages or other information you upload or transmit to the discussion forums or interactive areas of this Site. You agree to indemnify and hold harmless Kargaroo and its parents, subsidiaries, affiliates, employees, agents and representatives from any claim, action, demand, loss, or damages (including legal fees) made or incurred by any third party arising out of or relating to your conduct, your violation of these terms and conditions, or your violation of any rights of a third party. Indirect or attempted violations of the Agreement or any policy, and actual or attempted violations by a third party on behalf of a user of this Site will be considered violations of the Agreement by such user.
CHILDREN
This website is designed for and intended for use by adults. If you are under 18, you may use this Site only with involvement of a parent or guardian. If you are a parent or legal guardian, you must monitor and supervise the use of this site by children, minors and others under your care. You agree to be responsible for their use of this website.
COLORS
We have made every effort to display as accurately as possible the colors of our products that appear at the Site. However, as the actual colors you see will depend on your monitor, we cannot guarantee that your monitor's display of any color will be accurate.
DISCLAIMER
THIS SITE AND THE MATERIALS PROVIDED HEREIN ARE PROVIDED ON AN "AS IS" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. Kargaroo DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT WITH RESPECT TO THE SITE AND MATERIALS, CONTENT, SERVICES AND PRODUCT ON THIS SITE. Kargaroo DOES NOT REPRESENT OR WARRANT THAT MATERIALS IN THIS SITE ARE ACCURATE, COMPLETE, RELIABLE, CURRENT, OR ERROR-FREE. Kargaroo IS NOT RESPONSIBLE FOR TYPOGRAPHICAL ERRORS OR OMISSIONS RELATING TO PRICING, TEXT OR PHOTOGRAPHY. Kargaroo DOES NOT REPRESENT OR WARRANT THAT THIS SITE OR ITS SERVER(S) ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS, EVEN IF Kargaroo OR IT'S AUTHORIZED REPRESENTATIVES HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. YOU EXPRESSLY AGREE THAT USE OF THIS SITE, INCLUDING ALL CONTENT, DATA OR SOFTWARE DISTRIBUTED BY, DOWNLOADED OR ACCESSED FROM OR THROUGH THIS SITE IS AT YOUR SOLE RISK.
Reference to any products, services, processes, or other information, by trade name, trademark, manufacturer, supplier, or otherwise does not constitute or imply endorsement, sponsorship or recommendation thereof by Kargaroo.
Return policy and limited guarantee against defects
Every third party product you buy from Kargaroo is backed first by the product manufacturer's warranty. Kargaroo's 30 day limited warranty against defects, may also apply. Kargaroo's 30 day limited warranty is a defective exchange policy that provides for either repair or replacement (at our sole discretion) of merchandise that has been confirmed as defective by either the manufacturer or Kargaroo. Leased merchandise is not eligible for this warranty. Due to licensing and copyright laws, we do not accept returns on software once a package has been opened. Defective software will be exchanged for the same title only according to Kargaroo's limited 30 day warranty described above. Hardware confirmed as defective by the product manufacturer or Kargaroo will either be exchanged or repaired at our sole discretion within the first 30 days of ownership only. After 30 days the product manufacturer warranty is the only warranty in effect. Terms and conditions may vary by product or manufacturer. Kargaroo will assist customers whenever possible in gaining satisfaction with product manufacturers. For assistance or to exchange a defective product please call 800-800-8300. Products returned for exchange must be in new condition, original packaging and include all disks, registration cards, packing materials and other accessories and be received within 30 days of the invoice date. We reserve the right to refuse for return or charge a restocking fee for damaged or incomplete returns. No returns will be accepted without an RA number issued by Kargaroo or when the product manufactures or distributors return policies supersede ours.
LIMITATION OF LIABILITY
IN NO EVENT SHALL Kargaroo BE LIABLE FOR ANY DIRECT, SPECIAL, PUNITIVE, EXEMPLARY, INDIRECT OR CONSEQUENTIAL DAMAGES, OR ANY OTHER DAMAGES OF ANY KIND, INCLUDING BUT NOT LIMITED TO LOSS OF USE, LOSS OF PROFITS, OR LOSS OF DATA, WHETHER IN AN ACTION IN CONTRACT, TORT (INCLUDING BUT NOT LIMITED TO NEGLIGENCE), OR OTHERWISE, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OR INABILITY TO USE THIS SITE OR THE MATERIALS CONTAINED IN, OR ACCESSED THROUGH, THIS SITE.
IN NO EVENT SHALL THE AGGREGATE LIABILITY OF Kargaroo (WHETHER IN CONTRACT, WARRANTY, TORT (INCLUDING BUT NOT LIMITED TO NEGLIGENCE), PRODUCT LIABILITY, STRICT LIABILITY OR OTHER THEORY) ARISING OUT OF OR RELATING TO THE USE OF THIS SITE EXCEED $5 OR THE COMPENSATION YOU PAID Kargaroo, WHICHEVER IS LESS.
SOME JURISDICTIONS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES, OR THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES. IF THESE LAWS APPLY SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS, MAY NOT APPLY TO YOU, AND YOU MAY HAVE RIGHTS ADDITIONAL TO THOSE CONTAINED HEREIN.
INDEMNIFICATION
You agree to defend, indemnify and hold Kargaroo harmless from and against any and all claims, damages, costs and expenses, including attorneys' fees, arising from or related to your use of the Site.
APPLICABLE LAW
This Agreement and any transaction entered into through the Site shall be governed and construed in accordance with the laws of the Province of Quebec . Regardless of where you access this Site, you agree that any action arising out of or relating to this Agreement or any transaction entered into through the Site shall be filed and adjudicated in the courts of Quebec (Judicial District of Montreal), and you hereby irrevocably and unconditionally consent and attorn to the exclusive jurisdiction and venue of such courts over any suit, action or proceeding arising out of the Agreement.
TERMINATION
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